Frequently Asked Questions

What is your return policy?

You can return any item within 14 days of receiving your order, as long as it's unworn and in its original packaging. See our Return Policy for more details.

How long does shipping take?

Shipping typically takes 3–7 business days, depending on your location. International orders may take longer.

Do you ship internationally?

Yes! We ship worldwide. Shipping fees and delivery times vary by country and will be calculated at checkout.

How can I track my order?

Once your order is shipped, you'll receive a confirmation email with a tracking link.

Can I change or cancel my order?

If your order hasn’t shipped yet, reach out to us at support@lucid-swim.com and we’ll do our best to help.

Do you offer exchanges?

We don’t offer direct exchanges. If you need a different item, simply return your original item and place a new order.

Need more help?

We're here for you. Contact us anytime at support@lucid-swim.com.